Comparison
Darbase vs. a Legacy, Form-First CRM
Most established CRMs were built for a market where email was the primary channel and Arabic was an afterthought.
| Darbase | A legacy, form-first CRM | |
|---|---|---|
| Primary channel | WhatsApp is a first-class channel with a unified inbox, not a bolt-on integration. | Built email- and form-first; WhatsApp is a plugin, if it exists at all. |
| Arabic & RTL | True right-to-left layouts across the whole product. | A translated string table over a left-to-right layout. |
| Off-plan sales operations | Unit inventory, reservations, milestone payment plans and handover in one suite. | Usually a generic pipeline with no concept of off-plan milestones. |
| AI concierge | Answers routine buyer questions instantly and hands off to a human when it matters. | Rarely available, or a generic add-on not trained on real estate conversations. |
| Pricing model | Published prices with included seats, the extra-seat price and every unit rate on the pricing page. | Often requires a sales call and an annual contract to see real pricing. |
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