Draft — this document is being finalized ahead of commercial launch and does not yet constitute legal advice.
Sub-processors
Every third party that processes customer data on our behalf, so you can assess our supply chain before you sign. Purpose and data-category text below is «counsel»-reviewed before commercial launch.
| Processor | Purpose | Data categories | When we use it |
|---|---|---|---|
| Anthropic | «counsel» Purpose description for Anthropic (DPA-adjacent representation) | «counsel» Data categories shared with Anthropic | Only if you opt in |
| Stripe | «counsel» Purpose description for Stripe (DPA-adjacent representation) | «counsel» Data categories shared with Stripe | Always |
| Moyasar | «counsel» Purpose description for Moyasar (DPA-adjacent representation) | «counsel» Data categories shared with Moyasar | When configured |
| Resend | «counsel» Purpose description for Resend (DPA-adjacent representation) | «counsel» Data categories shared with Resend | Always |
| Twilio | «counsel» Purpose description for Twilio (DPA-adjacent representation) | «counsel» Data categories shared with Twilio | When configured |
| Meta (WhatsApp / Instagram / Messenger) | «counsel» Purpose description for Meta (WhatsApp / Instagram / Messenger) (DPA-adjacent representation) | «counsel» Data categories shared with Meta (WhatsApp / Instagram / Messenger) | When configured |
| Meta Conversions API (ad performance) | «counsel» Purpose description for Meta Conversions API (ad performance) — lead-quality signals derived from click-to-WhatsApp conversations, reported back to Meta so ad delivery can optimise. No contact identifiers are sent; the match key is Meta's own ad-click id. (DPA-adjacent representation) | «counsel» Data categories shared with Meta Conversions API (ad performance): Meta-issued ad-click identifier, WhatsApp Business Account id, event name and timestamp | When configured |
| AWS S3 | «counsel» Purpose description for AWS S3 (DPA-adjacent representation) | «counsel» Data categories shared with AWS S3 | Always |
| Sentry | «counsel» Purpose description for Sentry (DPA-adjacent representation) | «counsel» Data categories shared with Sentry | When configured |
| Zoho Books | «counsel» Purpose description for Zoho Books (DPA-adjacent representation) | «counsel» Data categories shared with Zoho Books | Only if you opt in |
| Google Calendar | «counsel» Purpose description for Google Calendar (DPA-adjacent representation) | «counsel» Data categories shared with Google Calendar | Only if you opt in |
| Microsoft Calendar | «counsel» Purpose description for Microsoft Calendar (DPA-adjacent representation) | «counsel» Data categories shared with Microsoft Calendar | Only if you opt in |
| Plausible | «counsel» Purpose description for Plausible (DPA-adjacent representation) | «counsel» Data categories shared with Plausible | When configured |
| Mailgun | «counsel» Purpose description for Mailgun (DPA-adjacent representation) | «counsel» Data categories shared with Mailgun | When configured |
| Meta Pixel (Facebook/Instagram Ads) | «counsel» Purpose description for Meta Pixel (Facebook/Instagram Ads) (DPA-adjacent representation) | «counsel» Data categories shared with Meta Pixel (Facebook/Instagram Ads) | Only if you opt in |
| Google Ads / Google Tag Manager | «counsel» Purpose description for Google Ads / Google Tag Manager (DPA-adjacent representation) | «counsel» Data categories shared with Google Ads / Google Tag Manager | Only if you opt in |
| Snap Pixel | «counsel» Purpose description for Snap Pixel (DPA-adjacent representation) | «counsel» Data categories shared with Snap Pixel | Only if you opt in |
| TikTok Pixel | «counsel» Purpose description for TikTok Pixel (DPA-adjacent representation) | «counsel» Data categories shared with TikTok Pixel | Only if you opt in |
| TikTok CRM Events API (ad performance) | «counsel» Purpose description for TikTok CRM Events API (ad performance) — lead-quality signals derived from a tenant's own CRM, reported back to TikTok so lead-ads delivery can optimise toward better leads. No contact identifiers are sent; the match key is TikTok's own Instant Form lead id. (DPA-adjacent representation) | «counsel» Data categories shared with TikTok CRM Events API (ad performance): TikTok-issued lead identifier, TikTok Event Set id, event name and timestamp | When configured |
| Expo (mobile push notifications) | «counsel» Purpose description for Expo (mobile push notifications): delivering push notifications to the Darbase mobile app through Apple Push Notification service and Firebase Cloud Messaging. Only when push is configured. (DPA-adjacent representation) | «counsel» Data categories shared with Expo (mobile push notifications): device push token, notification title and body (including a preview of up to 120 characters of an inbound customer message), and an in-app route | When configured |