For brokerages
Every portal lead, every agent, one desk
Leads arrive from four portals, three social channels and a sign on a building. They end up in one inbox with one owner each — and nobody's WhatsApp goes home in a pocket.
The challenge
The lead lives on someone's phone
A portal lead lands on an agent's personal WhatsApp. When they are on leave, so is the client. When they leave the firm, so is the history.
Four portals, four logins, four truths
The same unit is priced one way on Property Finder, another on Bayut, and withdrawn on neither when it goes under offer.
Nobody knows which ad worked
You can see cost per click. You cannot see cost per client who actually bought, which is the only number that decides next month's budget.
How Darbase answers
One thread per client, owned by one agent
Every channel in one conversation, assigned to a person, with the full history visible to whoever picks it up next.
Publish once, push everywhere
Price, status and media edited in one place and pushed to the portals you use. Withdraw once when it goes under offer.
Cost per hot lead, not cost per click
Every conversation graded, every lead attributed to the campaign that produced it.
What that looks like day to day
Answer a portal lead in seconds, at any hour
The AI concierge qualifies budget, area and timeline before an agent is awake, and hands over a conversation worth having.
Assign by rule, not by whoever is fastest
Round-robin, by area, by language, or by who is actually available right now.
Keep the pipeline honest
Stages, tasks and reminders, with a dashboard showing who is carrying what rather than who says they are.
Pay commission without re-keying it
Splits calculated on the deal and carried through to the invoice and the ledger.