ChannelsPartial
Facebook Messenger, in the shared inbox
Messenger
Messenger still carries real enquiries in this market, particularly from older listings and page ads. They go to the same place as everything else rather than to a tab someone forgets to open.
What works today
Built. Waiting on Meta review. Page messages arrive in the inbox after Meta approves the Darbase app, and that review sits with Meta.
What you can do with it
- Page messages in the shared inbox with full history
- No ad attribution yet: the ad that started a conversation is recorded for WhatsApp only
- The same assignment and automation as WhatsApp
How to set it up
- Connect the Facebook page
- Grant messaging permissions
- Set routing for new conversations